FAQ (Returns & Patterns)
Frequently Asked Questions (FAQ)
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🧶 Crochet Patterns (Digital Products)
1. How will I receive my crochet pattern?
After your purchase is completed, you will receive a download link for the PDF crochet pattern via email and/or on the order confirmation page.
2. I can’t download my pattern. What should I do?
Please contact us at support@simplecrochetforyou.com with your order number.
We will resend the file or help you access your download.
3. Are crochet patterns refundable?
No.
Due to the nature of digital products, all PDF crochet patterns are non-refundable once downloaded.
4. Can I share or resell the crochet pattern?
No.
All patterns are for personal use only and may not be shared, copied, resold, or redistributed in any form.
5. Can I sell finished items made from your patterns?
Yes 😊
You may sell finished handmade items made using our patterns in small quantities, as long as:
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The pattern itself is not shared or resold
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The design is credited to Simple Crochet For You where possible
6. What skill level are your patterns?
Our patterns are designed to be:
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Beginner-friendly
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Easy to follow
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Clearly written with step-by-step instructions
Each pattern includes a skill level description in the product listing.
📦 Orders, Returns & Refunds (Physical Products)
7. Do you accept returns on handmade items?
Yes, we accept returns for physical handmade items under these conditions:
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You contact us within 14 days of receiving your order
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The item is unused and in its original condition
8. Who pays for return shipping?
Customers are responsible for return shipping costs, unless the item is defective or incorrect.
9. Can I return or exchange digital products?
No.
Digital crochet patterns cannot be returned or exchanged once downloaded.
10. What if my item arrives damaged or incorrect?
Please contact us as soon as possible with:
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Your order number
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Photos of the issue
We will gladly arrange a replacement or refund if the issue is confirmed.
11. How long does it take to receive a refund?
Once your return is approved and received:
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Refunds are processed to your original payment method
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Processing time depends on your payment provider (usually a few business days)
🚚 Shipping & General Questions
12. How long does shipping take?
Shipping times vary by location and are provided as estimated delivery times.
Delays may occur due to postal services or customs.
13. Do you ship internationally?
Yes, we ship internationally where available.
Please note that buyers are responsible for any customs duties or taxes.
14. How can I contact customer support?
You can reach us anytime at:
📧 support@simplecrochetforyou.com
We typically respond within 24–48 hours on business days.
💌 Still Have Questions?
If you don’t find the answer you’re looking for, feel free to contact us.
We’re always happy to help 🤍
Happy Crocheting!
— Simple Crochet For You
